in International Area Studies from Drexel University in Philadelphia in 1988, an M.Phil. Mobile social software applications can visualize patterns of association that are otherwise invisible. Community managers can gain actionable insights into the volumes of community content created in their social media repositories. SNA analysis of data from message boards, blogs, wikis, friend networks, and shared file systems can reveal insights into organizations and processes. The Connected Action consulting group ( ) applies social science methods in general and social network analysis techniques in particular to enterprise and internet social media usage. Smith applied this work to the development of a generalized community analysis platform for Telligent, providing a web based system for groups of all sizes to discuss and publish their material to the web and analyze the emergent trends that result. At Microsoft, he developed the “Netscan” web application and data mining engine that allows researchers studying Usenet newsgroups and related repositories of threaded conversations to get reports on the rates of posting, posters, crossposting, thread length and frequency distributions of activity. Smith’s goal is to visualize these social cyberspaces, mapping and measuring their structure, dynamics and life cycles. Many “groups” in cyberspace produce public goods and organize themselves in the form of a commons (for related papers see below). Smith’s research focuses on computer-mediated collective action: the ways group dynamics change when they take place in and through social cyberspaces. A book, co-authored with Derek Hansen and Ben Shneiderman, Analyzing Social Media Networks with NodeXL: Insights from a connected world, is a guide to mapping connections created through computer-mediated interactions (released in 2010 from Morgan-Kaufmann). Smith contributes to the open and free NodeXL project ( ) from the Social Media Research Foundation that adds social network analysis features to the familiar Excel spreadsheet. Smith is the co-editor with Peter Kollock of Communities in Cyberspace (Routledge), a collection of essays exploring the ways identity interaction and social order develop in online groups. He is a co-founder of the Social Media Research Foundation which is dedicated to Open Tools, Open Data, and Open Scholarship related to social media. Smith leads the Connected Action consulting group and lives and works in Silicon Valley, California. He founded and managed the Community Technologies Group at Microsoft Research in Redmond, Washington and led the development of social media reporting and analysis tools for Telligent Systems. Learn more about the founder of Connected Action.Ĭonnected Action Consulting Smith is a sociologist specializing in the social organization of online communities and computer mediated interaction.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |